Why has so much packaging material been used with the product I ordered?
The packaging materials used with products ordered from Fianehub are selected carefully, minimizing the emissions and with the bigger picture in mind.
Learn moreSpring's biggest design deal! Almost all up to 50 % off
Need help?
You will be assisted by our knowledgeable Customer Service team.
You can reach us through the following channels:
Chat
- Get the fastest assistance via chat!
- Chatbot available 24/7 and can answer most questions instantly.
- If needed, you can continue the conversation with our Customer Service team (Mon–Fri 10:00 am–4:00 pm EET/EEST).
Contact form
- You can also reach us through our contact form. Using the form helps us handle your request as quickly as possible.
Is your item faulty or damaged?
- Please submit a claim via our claim form. The form allows us to receive all necessary information right away so we can resolve the matter as quickly and smoothly as possible.
Telephone
- Call us at +1 (914) 294-3355 (Mon–Fri 12:00 pm–4:00 pm EET/EEST)
- Calls may be charged at local rates depending on your provider. Queuing is also subject to charges. To ensure the quality of our service, your call may be recorded.
Corporate sales
- Our experienced design and sales professionals are ready to help you with your projects.
Contact us
Ask the Customer Service
How can I choose an eco-friendly design product?
When choosing a more eco-friendly product, there are many things to consider. Check out our customer service team's tips on how to make even more considered design choices!
Learn moreWhat kind of patio furniture should I choose for my summer cottage in the archipelago?
Summer feels significantly longer when the outdoor furniture is ready right from the warm day!
Learn moreJoin the Friends of Nordic Happiness loyalty program
- Get 15% off your first full-price order
- Enjoy special member prices, and collect points
- Be the first to hear about offers and new arrivals
